FREQUENTLY ASKED QUESTIONS

Can I buy a gift voucher?

We have both physical and digital gift vouchers available to order.

Digital vouchers can be ordered online and emailed directly to the recipient on a day and time of your choice. Physical gift vouchers can also be ordered online to be delivered to your chosen address within 3-4 working days. Please note these are signed for delivery and require someone to be at home.

You can order gift vouchers on our website.

Are you Halal?

View Halal Information here.

View Halal menu here

View Halal Certificate here

Do you have Wheelchair access?

Yes, we do.

How can I amend my booking?

If you already have a booking with us, you can amend or cancel your booking via your confirmation email or text message. If you still need assistance, please give us a call and a member of our team will be able to help you.

Do you cater for vegetarians or vegans?

Yes, we do. We have both vegetarian and vegan options on our menu and they are marked with a (V) or (VG). In some cases we can tweak vegetarian dishes to make them vegan, please speak to your server when ordering at the restaurant.

I have special dietary needs; Can I eat at Garten Bar?

We will always do our best to cater to your requirements, so if you have any concerns, please speak to your server when you arrive or upon booking. Please always try and let us know prior to your reservation so the team have time to plan.

Can I just come in for drinks?

Yes, we have designated seats at the bar & our atrium space for drinks.

Do you have a dress code?

No, however, we would kindly ask that you cover any football colours as best as possible. This is a must on match days!

Do your staff keep their tips?

Yes. We believe that our entire team are responsible for creating a good experience for our customers so we distribute all cash and card tips equally across the entire team based on hours worked.

Are dogs allowed in your restaurants?

We love our furry friends just as much as our customers! Dogs are welcome in the atrium and our outdoor seating areas, but not inside the main restaurant.

Do I need to pay a deposit?

Yes, a card guarantee is required to confirm your booking. If you do not show up for your reservation, you will be charged £10 per person. For tables of 6 or more, a deposit of £10 per person is required to help minimise no-shows.